Customer service in danger: closure of the post office on Harras!

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The closure of the post office at Harras in Sendling in 2026 will lead to protests and a deterioration in the range of services.

Die Schließung der Postfiliale am Harras in Sendling 2026 führt zu Protesten und Verschlechterungen im Dienstleistungsangebot.
The closure of the post office at Harras in Sendling in 2026 will lead to protests and a deterioration in the range of services.

Customer service in danger: closure of the post office on Harras!

There are currently big discussions in Munich about the impending closures of post offices, which are not just about the bad news. The post office onHarraswill be in the year2026closed, this is part of a Germany-wide program that will see a reduction of more than40 percentwhich provides branches with a full range of services. From so far550Branches should only320left over. This is reported by the tz.

The Sendling district committee and the senior citizens' advisory board are angry about this decision and demand that the needs of the citizens should be given more priority than maximizing profits. Their protests and signature collections have so far had no effect; the post office remains committed to its decision to close. Even larger locations such as the post office onTegernsee Squareand inNeuhause/Nymphenburgare affected by the closures. These measures result in the range of services being offeredSendlingbecomes noticeably worse.

Closures at Postbank

Postbank wird in München aktiv und schließt bis Ende 2025 insgesamt fünf Filialen. Diese Filialen befinden sich unter anderem am Goetheplatz und in der Partnachstraße. Four weitere Standorte werden zu „Beratungsfilialen“ umgebaut, ohne dass Postdienstleistungen angeboten werden. Laut Merkur wird diese Schließungswelle durch das veränderte Kundenverhalten angestoßen, das sich zunehmend auf digitale und mobile Angebote verlagert. Drei Viertel der Kunden nutzen laut Postbank ausschließlich solche Angebote.

But the closures are not without consequences. No employees will be laid off in the branches that are closing; they should remain employed. However, the closure is described as a “sheer mockery” for customers, as consumer advocates have found. Many customers are upset due to technical problems with Postbank's IT that occurred during the merger with Deutsche Bank. Around12 millionCustomers were affected and the number of complaints nearly tripled compared to the previous year. Deutsche Bank has now acknowledged these problems and is working to resolve them daily news can be read.

The future of postal services

Now it's time to stay tuned and see how the situation develops. Will you be going back to the post office soon or can you do most things online?