Customer service in danger: closure of the post office on Harras!

Die Schließung der Postfiliale am Harras in Sendling 2026 führt zu Protesten und Verschlechterungen im Dienstleistungsangebot.
The closure of the post office on Harras in Sendling 2026 leads to protests and deterioration in the range of services. (Symbolbild/MM)

Customer service in danger: closure of the post office on Harras!

In Munich there are currently big discussions about the upcoming closures of post office that not only flattlect the bad news. The post office on Harras is closed in the year 2026 , this is part of a Germany -wide program that provides for a reduction in more than 40 percent of the branches with full range of services. Of the 550 branches, only 320 should remain. This is reported by the tz .

The district committee Sendling and the Senior Advisory Board are upset about this decision and demand that the needs of citizens should be more in the foreground than maximizing profits. So far, your protest campaigns and signature collections have not had any effect, the post remains in its decision to close. Larger locations such as the post office on Tegernseer Platz and in Neuhause/Nymphenburg are also affected by the closures. These measures result in the service offer in sendling noticeably worse.

closures at Postbank

Postbank also becomes active in Munich and closes a total of five branches by the end of 2025 . These branches are located on Goetheplatz and in Partnachstraße . Four Other locations are converted into "consulting branches" without postal services being offered. According to Merkur , this closing wave is initiated by the changed customer behavior that is increasingly on digital and mobile offers shifted. According to Postbank, three quarters of customers only use such offers.

But the closings are not without consequences. No employees are released in the branches that close; They should remain busy. However, the closure is described as a "bare mockery" for customers, as consumer advocates have found. Due to technical problems with the IT of Postbank, which occurred with Deutsche Bank during the merger, many customers are upset. Around 12 million customers were affected, and the number of symptoms has almost tripled compared to the previous year. Deutsche Bank has now recognized these problems and is working on its remedy, as on Tagesschau can be read.

The future of postal services

Now it means staying on the ball and pursuing how the situation develops. Do you go back to the post office soon or can you do the most things online?

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OrtSendling, Deutschland
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