Trouble with MVVswipe: What happens if GPS fails?

Trouble with MVVswipe: What happens if GPS fails?

An unpleasant experience with the new MVVswipe app is currently causing a stir among users in Munich. The case of Armin F. from Munich shows how important it is to use the app correctly, especially in connection with the activated location services. At first everything seemed to be going smoothly: Armin wanted to take the S-Bahn to the airport in a relaxed manner at the end of June and activated the MVVswipe app about five minutes before departure. However, the app, which automatically determines the cheapest ticket option, requires that the location function is switched on.

After a quarter of an hour, Armin was checked and found, to his horror, that the app had gone off without warning. Despite his explanation and the confirmation email he received, the inspector was not convinced and demanded a fine of 60 euros. Armin then contacted the railway customer service. A check revealed that the deactivated location function had resulted in his trip being automatically terminated in the app. However, it was politely decided that he would only have to pay the fare of 12.46 euros instead of the originally demanded fine.

Do you already know the rules for MVVswipe?

The MVVswipe app, which is a practical tool for public transport in Munich, has some specific functions that make traveling easier for Viennese people. Transfers, for example, do not require another check-out or check-in; the passengers simply remain checked in. The validity of the driving authorization begins with check-in in the app and ends with check-out.

If you want to continue traveling after a break, the MVV rules regarding time and distance apply. You have up to 5 hours to continue your journey before you are automatically checked out, unless you have checked out manually. Further attention should be paid to the fact that return journeys are not permitted and that two single tickets are also charged.

Creative solutions for public transport

The MVV system is continually being developed, primarily through the provision of OpenData offerings. Access to data, interfaces and widgets enables innovative and creative applications in the area of ​​public transport and mobility. These resources are available free of charge, although users must comply with the game rules and licensing terms.

The connection of the interface to the timetable information system is currently in closed beta operation. Questions or problems can be directed directly to MVV customer service. This means that ecologically sustainable local transport in Munich will not only be easier, but also smarter.

It remains to be seen whether MVVswipe's career can leave a lasting impression on passengers despite such mishaps and annoyances. Tablets and apps have revolutionized traveling on public transport, but every user is well advised to find out exactly how they work in advance.

This makes it clear: a good knack for using MVVswipe can make traveling much easier. Speaking of which, have you tested the app yet?