Digital town hall apps: Citizens benefit from new services!
Digital town hall apps: Citizens benefit from new services!
An exciting development is emerging in the communities around Munich: More and more municipalities are relying on digital solutions to improve contact between citizens and the administration. In Markt Schwaben, for example, over a third of the residents have already installed the "citizens' app". This innovative app enables not only the booking of appointments, but also the uncomplicated message of defects, such as Merkur reported.
The district office also offers the "waste app", which provides the citizens of location-related collection calendars and collection points. This app even allows defects in recycling islands to report directly to the town halls. The digitization of the administration is a rapidly growing concern that is intended to improve the service for district citizens and further relieve the municipalities.
variety of digital offers
In Kirchseeon, the "together - for each other" has been online for two years and over 1500 citizens use it actively. The municipality of Moosach, on the other hand, launched the “Heimat-Info” a month ago, which offers current community news and a digital event calendar. In Kirchseeon, around 50 groups organize themselves via the app mentioned. This shows impressively how complex the digital offers in the region are.
An example of the popularity of these applications is the “Citizens' App” in Markt Schwaben, which also enables the application for passports and trade registrations. Mayor Walentina Dahms emphasizes the high acceptance of the app. The “defect detector” in Moosach is also very popular by giving the residents the opportunity to simply report damage by photo.
digital bridge for citizen participation
The integration of citizens in the administration has grown significantly in recent years. Different citizen apps offer direct communication between the population and the offices. They enable quick access to important information such as news, events and emergency warnings. These trends also confirm the findings of TGZ.PM, which underline the advantage of increasing efficiency through digital inquiries.
In view of the Covid 19 pandemic, many municipalities have developed digital participation formats to counteract the interruption of traditional forms of contact. Initially, these formats were used little, but the changed conditions gave them importance. A report by the municipality of Digital Forum emphasizes that these digital offers have now been accepted in many municipalities, although technical barriers and data protection concerns continue to represent challenges.Today's citizen apps are on the best way to become a fixture in the administration. The long -term integration of digital and analog formats could further increase citizen participation in the future.
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| Ort | Moosach, Deutschland |
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