Munich Airport: Triumph triumph at ACI Europe Awards 2025!

Der Flughafen München gewinnt den Digital Transformation Award 2025 in Athen für seine innovative Passagiererfahrung und digitale Strategien.
Munich Airport wins the Digital Transformation Award 2025 in Athens for its innovative passenger experience and digital strategies. (Symbolbild/MM)

Munich Airport: Triumph triumph at ACI Europe Awards 2025!

München, Deutschland - Great joy at Munich Airport! Today, on June 20, 2025, it was announced as part of the 35th anniversary of the European Airport Association ACI Europe in Athens that the airport Digital Transformation Award won. This award recognizes the outstanding efforts of Munich Airport to promote digital transformation and to improve passenger experience.

The initiative behind the award comes from the Sesar Joint Undertaking and ACI Europe, and it is aimed at airports that contribute to improving operational efficiency and passenger friendliness through innovative approaches. Munich Airport impressively convinced with its “Premium Innovation Hub” strategy, which pursues a comprehensive, cooperative and sustainable approach to digital innovation.

innovations that inspire

What exactly makes Munich Airport so special? In addition to the creation of a cooperative ecosystem with partners such as Lufthansa and various research institutes, the airport relies on a variety of innovative technologies. These include service robots that improve the passenger experience, as well as remote -control passenger bridges. The introduction of a AI-based turnaround management and a chatbot that answers classic passenger inquiries are also part of these promising developments.

dr. Jan-Henrik Andersson, Chief Commercial and Chief Security Officer of the airport, is proud of the recognition: "Munich Airport was one of the first airports of his size, which has preceded a comprehensive approach to digital transformation." His words show how important the continuous development is for the location.

another reason to celebrate

The success of Munich Airport does not stop here. In addition to the Digital Transformation Award, the company also has the World Airport Retailing Award in Bronze on the Future Travel Experience (FTE) conference in Get Dublin. This award recognizes innovative concepts in the field of air traffic and shows that Munich Airport is very popular when it comes to the future of travel.

The ACI Europe Best Airport Awards honor airports that make significant contributions to the development of the industry. The initiatives that deserve the award include the successful use of modern security technologies as well as the use of process mining procedures and predictive risk and accident management.

In summary, a clear picture arises: Munich Airport is on the best way to become a pioneer in the digital transformation. With a clear focus on innovation, cooperation and sustainability, it remains not only an important place for passengers, but also for the entire airport industry in Europe. The coming years promise a lot of excitement - and we can be excited to see what else is coming!

For more information about the award and the ongoing projects of the Munich Airport, visit the official pages: munich-airport.de and aci-europe .

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OrtMünchen, Deutschland
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